Trust is a huge factor when you're making a decision of that magnitude.
Leon Brunt and Jack Ash rely on Ritchie Bros. auctions to buy and sell equipment for their Darwin, Australia-based contracting company. In 2010, Leon and Jack turned to Ritchie Bros. once again - in Japan.
The thing that impresses me the most about Ritchie Bros. is how fast they move their auctions along.
As the owner of R.A. Hammond Construction, Richard Hammond oversees multiple jobs taking place at the same time all over Massachusetts. Richard is a busy man, and he believes in spending his time and money wisely - which is why he buys through Ritchie Bros...
Ritchie Bros. has gone far and above as far as customer service. That's something that I will always remember and something I always think about when I go to a sale.
Steve DeBaun went from auction rookie to professional by attending auctions with his father-in-law. In the process he has built a lasting relationship with Ritchie Bros. because of its dedication to quality customer service.
Ritchie Bros. meant a lot to him; it's part of our history.
Bryan Gour runs an excavator rental and parts business in Greater Vancouver, B.C. that was established by his late father-in-law Jim Blanche. When Ritchie Bros. celebrated its 50th anniversary, Bryan made sure he was there - not just for himself, but for Jim too.
Relationships are a huge part of it.
Like their uncles and father before them, the younger Ghilotti brothers pride themselves on maintaining a first-class fleet of yellow iron for their San Francisco Bay area construction company. When they need to update their fleet, Dante and Mike Ghilotti turn to another family business: Ritchie Bros. Auctioneers.
I fully enjoy the sales. I always have, my father always did, and a couple of my boys go to the sales and they love it too.
D & J Isley and Sons is a family-run business in Grande Prairie, Alberta with longstanding ties to Ritchie Bros. Roy and Morgan Isley are carrying on the family tradition of buying and selling at Ritchie Bros. auctions - and passing it on to the next generation.
The difference between Ritchie Bros. and other auction companies was just night and day.
Ted Carlson, the president of Mainland Sand and Gravel in Surrey, B.C., has been buying and selling equipment at Ritchie Bros. auctions since the 1980s. Ted puts his loyalty down to two factors: fair auction practices and a sense of homegrown pride.
Everyone at the auction site remembers my name.
Holm Bros. Construction started out like Ritchie Bros. - a small business run by brothers. Both companies have grown and changed hands. Willy Holm Jr. now looks after the family business - and he counts himself as a loyal Ritchie Bros. customer thanks to the down-home relationship he's built with the company over the years.
There is less risk involved and immediate return
Nyholt Constructions of Yatala, Queensland has a unique connection to Ritchie Bros.: the family-owned construction company helped build the Ritchie Bros. auction site in Brisbane, Australia. But Managing Director Richard Nyholt also has a story that is familiar to many: managing a business during a downturn.
Ritchie Bros. put those rules in place years ago and they stick by them.
John Friedges of Lakeville, Minnesota has been in business – and building a fleet of equipment – for more than 40 years. He's only in his early 50s. Whether he's buying or selling equipment, John says he values one thing above all: fairness.
Before Ritchie Bros. introduced detailed equipment information I would hire a mechanic to go and inspect the equipment for me. But now all the information is right there online—it's very helpful.
In business for more than 45 years, the Bullin family have been buying and selling at Ritchie Bros. auctions for almost as long. They have seen some great innovations at Ritchie Bros. over the years—but they appreciate that the values of the company have remained consistent.
Auction fills your entire body with adrenaline
When Mario Humberto Patiño Manrique attended his first Ritchie Bros. auction in Phoenix, Arizona in 1999, he didn't know what to expect. He found not only the equipment he was looking for but a very special friendship as well.
You know when you go to the auction the best man wins on the day, and the best man will win and he takes home the iron.
Norm Bolitho has been buying equipment at Ritchie Bros. auctions around the world since 1996 -- both in person and online. The main reason he keeps coming back: every auction is unreserved.
I kept coming back to Ritchie Bros. because they had the best selection of equipment—they still do
Minnesota's Forrest Abramson signed his first construction contract in 1962; his company now has 150 employees and a large fleet of equipment. Forrest has found two key things at Ritchie Bros. auctions over the past 30 years: equipment and a feeling of confidence.
自從Bill Coates收購了總部位於不列顛哥倫比亞省的Star Contracting Ltd.（主要承攬道路建設承包業務），他的人生變得更加繁忙、充實。他之前在該公司工作了30多年。現在，Bill Coates 越來越依賴利氏兄弟的網站進行設備搜索以及查看相關資料。
I've bought lots of equipment, I've sold lots of equipment, and Ritchie Bros. is the best in the world.
Camille Dionne started his rental equipment business in Quebec 46 years ago with one machine. Years later, he is still renting equipment – and he's added contracting and transportation services to the mix. And for almost four decades, Camille has been buying and selling equipment at unreserved Ritchie Bros. auctions.