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Customer Care & FAQs

If you have questions about Ritchie Bros. Auctioneers, an online account on our website, bidding, buying, or selling, you'll find many of the answers in our FAQ section.

We are here to help. If you cannot find what you need in our FAQs, please call contact our Customer Care team using the form below and an agent will get back to you within 24-48 hours. If you need urgent assistance please call us at any of the numbers at the bottom of the form.

Name
What email address can we reach you at?
What can we help you with?
What is the item/lot number and auction related to your inquiry (if applicable)?
Message:

The information collected will be used to process your request and be handled in respect with our Privacy Statement.

 
USA & Canada: 1.800.211.3983
Middle East: +971.4.812.0600
International: +1.778.331.5939

尋找當地代表

請聯絡我們的的代表,詢問有關設備或卡車銷售、翻新或拍賣會的資訊。

聯絡拍賣會場

利氏兄弟在全世界擁有 40 多處拍賣會場。如需瞭解拍賣會設備或其他資訊,請聯絡您附近的拍賣會場。

客戶支援

問題?電話或電子郵件客戶服務解答,包括線上登記、競買/保證金和付款幫助:

美國及加拿大: 1.800.211.3983
歐洲: +31.765.242.600
中東: +971.4.812.0600
國際: +1.778.331.5939

其他詢問

請聯絡我們,瞭解付費評估媒體查詢以及投資者資訊。或有關設備籌資資訊。其他所有公司性詢問,請聯絡總部。

國際總部

9500 Glenlyon Parkway
Burnaby, BC, Canada
V5J 0C6

電話:+1.778.331.5500
傳真:+1.778.331.5501
加拿大免費電話:1.800.663.1739
美國免費電話:1.800.663.8457

美國總部

4000 Pine Lake Road
Lincoln, Nebraska
68516

電話:+1.402.421.3631
傳真:+1.402.421.1738
免費電話:1.800.428.9264

郵寄地址

P.O. Box 6429
Lincoln, Nebraska
USA
68506-0429

歐洲總部

Bijster 3, 4817 HX
Breda, the Netherlands

電話:+31.765.242.600
電話:+31.765.242.650

Feedback

We are always looking for ways to improve our services and customer experience.
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